CHICAGO SOUTHLAND CHAMBER OF COMMERCE | ORLAND PARK, IL
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  • Home
  • About Us
    • Chamber Board and Staff
    • Committee & Involvement Opportunities
    • Community
    • Community Development
    • Chamber News
    • Contact Us
  • Advocacy
    • State of Illinois Governors Office
    • Find Your Illinois Legislator
    • Find Your Indiana Legislator
  • Directory
    • Membership Directory
    • Local Chambers
    • Job Bank
  • Events
    • 2021 Calendar of Events
    • Let Us Introduce You
    • Chamber Events
    • Member & Community Events
    • Sponsorship Opportunities
    • Submit an Event
  • Membership
    • Membership Development
    • Membership Benefits
    • Member Referral Program
    • Membership Tiers
    • Join the Chamber
    • Membership Login
  • COVID-19 Business Resource Page

Business Workshops with Governors State University School of Extended Learning

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​The Chicago Southland Chamber of Commerce is honored to team up with Governors State University School of Extended Learning for three business workshops this Spring.

Exporting 101: Grow Your Business Globally

​Location:​
Robinson Engineering
10045 W. Lincoln Highway
Frankfort, Illinois 60423-1272

Date: Saturday, April 29, 2017
​Time: 9 a.m. – 4 p.m.
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By population, the United States is less than 5% of the world.  Do you want to grow your business by selling to global clients?  This intensive workshop helps businesses assess their readiness to export and takes participants through a step-by-step process of developing an exporting capability.
Upon successful completion of this workshop, participants should be able to: 
  • Analyze their export readiness  
  • Examine the attraction of target markets
  • Develop an export plan 

Instructor: Olumide Ijose, PhD (Bio)

**Chicago Southland Chamber of Commerce Member Fee: $65 **
​Register here http://www.govst.edu/oce/registration/
Course Number: CE-BUS15-02

Exceptional Customer Service Starts with You Certificate

​Location:​
Robinson Engineering
10045 W. Lincoln Highway
Frankfort, Illinois 60423-1272

Date: Mondays, May 1, 8, 15, 22, 2017
​Time: 6 p.m. – 9 p.m.
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Whether you are an entrepreneur or work for a small or large organization, excellent customer service is an essential factor in your organization’s success. When employees are committed to providing exceptional customer service individually and as a team, your organization will retain loyal customers, increase its customer base, and drive revenue growth. During four 3-hour sessions, you will participate in engaging and hands-on activities that will prepare you to return to the workplace and apply your new skills and knowledge.

Module 1: Defining and Living Your Customer Service Culture
Module 2: Providing Service to Internal and External Customers
Module 3: Communicating Clear, Accurate, and Positive Messages to Your Customers
Module 4: Setting the Tone for Exceptional Customer Service Across the Organization
A Customer Service Certificate of Completion will be awarded after the successful completion of all modules.

Instructor: Judy Ferraro (Bio)
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**Chicago Southland Chamber Member Fee: $179**  
Register here http://www.govst.edu/oce/registration/
Course Number: CE-BUS17-02

Strategic Planning: Gaining a Competitive Advantage

​Location:​
Robinson Engineering
10045 W. Lincoln Highway
Frankfort, Illinois 60423-1272

Date: Saturday, May 6, 2017
​Time: 9 a.m. – 4 p.m.​
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Deriving a sustainable competitive advantage is at the core of a business’s profitability and sustainability. Strategic planning focuses management attention on formulating and implementing a plan aimed at gaining a sustainable competitive advantage. In this intensive workshop, you will be guided through the key components of developing a solid strategic plan.

Upon successful completion of this workshop, participants should be able to:
  • Formulate strategies for creating a competitive advantage  
  • Examine how their implementation levers will foster strategic performance

Instructor: Olumide Ijose, PhD (Bio)

**Chicago Southland Chamber Member Fee: $65**  
​Register here http://www.govst.edu/oce/registration/
Course Number: CE-BUS16-02
Chicago Southland Chamber 
Satellite Office -Servio Consulting, LLC
14 HIckory Street, Frankfort IL 60423



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Sponsoring Office Location

Mailing Address:
P.O. Box  946, Frankfort, IL 60423
T: (708) 957-6950 |  info@chicagosouthlandchamber.com

Office Hours
 
Monday - Friday 8:30 - 5:00       
* Call for an appointment





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